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Wix mobile menu not showing: icon or links
On a phone, the menu icon is gone, or it opens a panel with fewer links than your desktop menu. Mimiq opens your live site in simulated phone browsers and lists the links a phone visitor can actually see.
Why is my Wix mobile menu not showing links on a phone?
On a phone, a Wix menu that shows no icon or fewer links usually comes from the phone version of the layout, which can keep its own settings. A link hidden there does not appear in the panel, and nothing on the desktop shows that it happened. Compare the links on your desktop menu with the links on a phone, one by one. A simulated test loads the live page on phone browsers and reports the links a phone visitor can see.
What this looks like in a report
“There is no menu icon in the top corner, only the logo. The menu must be somewhere, but I cannot find it, so I scroll for a classes page and give up.”
The fix. Show the menu icon on the phone layout, and check that each link in the desktop menu is also set to show on mobile. Then load the live page on a phone in a private window, open the menu, and confirm it lists every page in the desktop menu.
An illustration. Run a test to see your own.See a real sample report
The phone menu is a second list, and it can be shorter
On a laptop, the menu is a row of links across the top of the page. On a phone, that row collapses into an icon, and the links move into a panel that opens when the icon is tapped. The phone layout can keep its own settings, so a link hidden there stays hidden while the desktop row still shows it. A menu icon can also sit under a banner, a chat button or the top edge of the screen. A visitor who cannot find the menu does not report a bug. They search, go back, or leave.
- Open the live address on a phone in a private window. Is there a menu icon in the top corner?
- Open the menu and count the links. Does the list match the one on your desktop?
- Scroll down the page, then tap the icon again. Does it stay visible while you scroll?
- Find a page that is in your desktop menu but not in the phone panel.
- Check whether a banner or chat button sits over the menu icon on a small screen.
Three ways a phone menu goes missing
The first way is no icon at all. The logo sits alone in the top bar, so the visitor never learns that a menu exists. The second is an icon that opens an empty panel, which tells the visitor the site has nothing to offer. The third is a panel that opens with some links and not others, so the visitor sees a menu and believes it is complete.
Compare the phone list with the desktop list
Write down every link in the desktop menu, in order. Then open the phone menu and write down what it shows. Any link on the desktop list that is missing from the phone list has one of two causes. If the link is on the phone layout but hidden there, the fix is a per-link setting on the phone layout. If the link is missing from both lists, the page is not in the menu at all, and the fix is in the navigation settings. Only the first case is specific to phones, so it is the one to check first when the desktop menu looks correct.
A link can also be in the phone menu but point to a page you have since unpublished. That visitor taps the link and reaches an empty page, which reads as a broken menu even though the panel is fine. Tap each link in the phone panel, not only read the list, because a list can look complete while one tap leads nowhere. A simulated visitor taps each link it sees and records the page each one opens.
Why the editor does not show what the phone shows
A menu icon sits in the top corner of a phone screen, where a cookie banner, a chat bubble or a promo strip can land on top of it. The phone view in your editor shows the icon in its place, but it does not show the live page with those pieces on it. An icon covered on the live site can look fine while you build. Load the live address on a phone, scroll once, and look at the top corner again.
A simulated test opens the live address on phone browsers, taps the icon, reads the panel and reports the links it could see. When an icon is covered or a link is missing, the report gives the step and a screenshot of the screen at that moment. Look at that screenshot first, since a covered icon and a missing icon look different on the screen.
Mimiq is independent and not affiliated with the platforms it names. Names belong to their owners.
What you get with Mimiq
- 01
Run it by hand, or on every pull request
Paste a link and a task in the app and watch the visitors work. Or run them on every preview deploy: the GitHub Action comments on the pull request, any other CI can call the MCP endpoint, and your coding agent can run it too.
- 02
Bugs and usability problems in one report
The browser records errors and failed or slow requests on the step they happened. The visitors say where the wording or the steps confused them, and where they left.
- 03
Visitors that behave like your audience
Each visitor is a different profile with a reason to be there, matched to who the page is for, described by you, or built from your own customers.
- 04
A prompt to fix each problem
Every problem comes with a fix to paste into Cursor, Claude Code, Lovable or any coding agent, and one prompt hands over the top problems at once. Then send the same visitors through again.
- 05
Follow every visitor
See each visitor's whole path, step by step with screenshots, and what it was thinking at every step. Ask any visitor a question.
The browser records relevant JavaScript errors and failed or slow app requests encountered during the run, attached to the step where they occurred. The visitors are simulated: they find problems, they do not predict how many real people will convert.
A new page can stay out of the phone menu
Each new page added to the site menu has to be set to show on phones too, and a page added later is easy to miss. Check the phone menu after every new page or link, and compare it with the desktop list. If the site sits behind a members login, give the visitors a test account so the menu check runs from inside the members area.
Starter
Try it on one launch
About 4 tests of 5 visitors
- Visitors on your landing page, signup and checkout
- Where they left and why, with a fix to copy for each problem
- Run it in the app or on every pull request
- Ask any visitor a question, included
- Test accounts and protected previews
Builder
Test every build
About 20 tests of 5 visitors
- Everything in Starter
- Credits refill each month, and what is left rolls over once
- Cancel anytime
Pro
Test every release, as a team
About 60 tests of 5 visitors
- Everything in Starter
- Credits refill each month, and what is left rolls over once
- Cancel anytime
Scale
Test at scale, every day
About 240 tests of 5 visitors
- Everything in Starter
- Credits refill each month, and what is left rolls over once
- Priority support
- Cancel anytime
Questions
Why does the menu show on my phone but not for visitors?
Your phone may hold an older copy of the page from before your last change, or you may still be signed in to the editor, which can show a different layout. Open the live address in a private window on a phone you do not use for editing, and compare. If the menu looks right only in your session, the difference is in the cache or the login, not the menu settings.
Why is a page from my desktop menu missing on the phone?
The phone layout can hide that link on its own. Open the phone layout in the editor, find the menu, and check whether the link is set to show there. If it is hidden, turning it on puts the link back in the panel.
Will the test show whether phone visitors will use the menu more?
No. The test shows whether a simulated phone visitor can see the menu and the links in it, and where they stopped if they could not. It does not predict how many real visitors would tap the menu or buy.
Does the test tap the menu icon?
Yes, when the icon is there. A simulated visitor taps it, reads the panel and chooses a link they want. If the icon is missing or covered, the report says so and stops at that step, with a screenshot of the top of the screen.
Can I check the phone menu in a desktop browser instead?
A desktop browser can narrow the window, but that does not give the phone's layout or how a phone handles touch. The test runs on phone browsers at your public address, so the menu it reports is the one a visitor gets on a phone.
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