Weebly contact form not working, field by field

The browser checks required fields before it sends a form. When a required field is empty, the browser blocks the submit and tries to point at that field with a small message bubble. If the field is hidden by the phone layout, pushed under a banner, or sitting in a section that is collapsed, the bubble points at nothing the visitor can see. The Send button seems to do nothing, and the visitor assumes the form is broken. You see no problem, because on a laptop the field is visible and already filled in from your last test.

• Is every required field visible at phone width, with its label above it?
• Does a required field sit inside a collapsed section or behind a banner?
• Does Send show a message under the form, or does nothing change at all?
• Does the notification reach the recipient set in the form's own settings?

Phone layouts rearrange a form. Columns stack into one, labels move above their fields, and a section that looks open on a laptop can sit collapsed on a phone. A field that was required before the layout change keeps the flag. A required checkbox, such as a consent box, can be stacked under the cookie banner, which covers it at the bottom of the screen. The visitor sees a Send button and a form that looks complete, and nothing they can see explains the refusal.

The second failure is the mirror image. The form submits, the thank you appears, and the owner never sees the message. The notification goes to the recipient address set in the form's settings, and that address may be a mailbox you stopped reading, a typo, or an inbox that files mail from your domain as spam. A visitor cannot tell any of these from a success, so they stop waiting for an answer, and the owner takes the quiet inbox to mean nobody asked.

Check the recipient before the next run. Open the form's settings and read the address out loud, letter by letter. Then send a message from your own phone to that address and confirm it arrives in the inbox you read, not in a folder you never open. If it lands in spam, note the sender and the subject line, because a filter that caught one message can keep catching every later message from the same form.

Run the visitors once and read the step, not the summary. A stop at the Send button with no thank you points at the hidden field, or at a blocked script. A thank you followed by silence in your inbox points at the recipient. The report keeps a screenshot of each step, so you can see whether a message appeared under a field or the page never changed. Compare that with one manual submission from your phone, using the same field values.

After a fix, run the same visitors again. The step where they stopped should move forward, and the screenshot of that step shows whether a message now appears under the field. If the thank you appears with every required field filled in, the next thing to check is the inbox, not the form. Keep the same visitors for every rerun, so you can compare one result with the last, and stop changing two things at once.

A form that worked last month can stop after a small edit: a new required field, a theme update that changes the phone layout, or a new banner that covers the bottom of the screen. Rerun the same visitors after each edit to the form or the site template. You find the field that now hides the button before a customer who wanted a quote finds it for you.